Dear Friends,

In my opinion one of the most revolutionary ideas in business aimed at gaining loyalty from customers was the decision over 20 years ago by American airlines to go a head and established a miles reward program. It was so successful that with in days it was copied by the entire airline industry and over the years it spread in other unrelated industry as well. In the old days there was the “gold stamp” and “green stamp” program that made fortune for some people, this new game was aimed at travelers and it made them loyal to the program they joined. Although small companies like mine have no chance of competing with programs like that I too will soon come up with a program that will defiantly be appreciated and used hopefully by all the customers that discover us. I might not have had a mathematical program in place but over the years I have made sure that my customers would get the best reward I could afford not only on their repeat purchase but on any multiple beginning purchase and I have never hesitated from offering the best advice I could ever master.

Thank you customers and friends for your loyalty to my company.

Domenic