Dear Friends,

Its Easter and if I close my eyes and think of the first dozen years of my life I can recall that in those days the saddest (good Friday) and happiest (Easter Sunday) days of the yearwere happening this week. Now I"m hearing echos of those far away years. I can see ahead a very sad Friday and hopefully a"Happy Easter" following.A personal experience cleared for me a big debate that's been raging for years and it is being asked the polititians of today to solve "Exporting jobs to Asia". For weeks I have experienced problems with my digital tv and for the past ten days I was unable to log on the internet (first time this long problem since I know of the net). Several days I was on the phone in excess of one hour at a time. No help came and so I decided to call ATT and get their service and the response was faster 3 days versus the 12 I was told I would have to wait. I got the modem friday and Sat morning I installed my new flawless internet sevice with the help of a prompt (I waited less than one minute before help was on the line) very courteous very professional very patient and kind. In less than 15 minutes I had the best internet service ever.The moral of this story is that ATT has a real customer service , TimeWarner wishes it had one.At this pace and for this very reason America will unfortunately lose
millions of Jobs in the years to come.

Domenic