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"Good enough."
It's become a much too frequent catch phrase and concept in our society designating
"okay" as somehow acceptable. And while certainly there may be instances
were "good enough" really is, where customer service is concerned "good
enough" simply is not. The truth is that exceptional customer service means
dedicating each and every aspect of your organization toward embracing a passion
and excellence in everything it does. For those who truly understand customer
service, good enough is, in fact, bad.
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